QUESTIONS? WE'VE GOT ANSWERS.
Everything you need to know about entering, winning and using PrizeBolt.
FREQUENTLY ASKED QUESTIONS
Find the answers you need below.
General
The basics about PrizeBolt.
PrizeBolt is an online competitions platform where you can enter for the chance to win cash, technology, gift cards and other featured prizes.
Eligibility requirements are set out in the applicable competition information and PrizeBolt Terms & Conditions. Please check these before entering.
Visit the Competitions page to see the prizes currently available, entry prices and competition information.
Browse Competitions →If you need help, use the contact options provided on the PrizeBolt website and we'll point you in the right direction.
Entering Competitions
Everything you need to know before entering.
Choose the competition you want to enter, follow the entry steps shown on the competition page, select your number of entries within the available limits and complete checkout.
Entry prices vary between competitions. The current price per entry is displayed clearly on each competition page.
Where multiple entries are permitted, you can choose more than one entry up to the limits displayed for that competition.
Start, closing and countdown information is displayed on the relevant competition page.
Winners & Prizes
What happens when a competition ends.
Winners are selected according to the method stated for the relevant competition and the applicable PrizeBolt Terms & Conditions.
Winners will be contacted using the information associated with their qualifying entry or account, in accordance with the applicable competition terms.
PrizeBolt competitions may feature cash, technology, gift cards and other prizes. Visit the Competitions page to see what's currently available.
Prize fulfilment depends on the prize won. The relevant competition information and terms explain the applicable fulfilment process.
Payments
Help with checkout and payments.
The payment methods currently available to you will be shown during checkout.
Payment processing takes place through the payment options presented during checkout. Always make sure you are using the official PrizeBolt website.
Once your order has been successfully processed, your valid competition entries are handled according to the relevant competition setup and rules.
Refund eligibility is governed by the applicable competition rules and PrizeBolt Terms & Conditions.
My Account
Login, passwords and account help.
Visit the My Account area and use the registration option available on the site.
Go to My Account →Use the password reset option on the My Account login page and follow the instructions provided.
Log in through My Account to access the account information and customer features available to you.
Legal & Fair Play
Important information before you enter.
Please read the full PrizeBolt Terms & Conditions together with the information provided for the individual competition before entering.
Read Terms & Conditions →Please refer to PrizeBolt's free-entry information and the applicable competition terms for the entry methods available.
Our Privacy Policy contains information about how personal information is handled when using PrizeBolt.
Read Privacy Policy →Can't find what you're looking for?
Get in touch or take another look at our latest competitions.